Cookie Policy

1. Introduction

Silent Witness, Inc. ("Silent Witness," "we," "us," or "our") operates the website located at silentwitness.ai and related web-based platforms and services (collectively, the "Platform"). This Cookie Policy explains what cookies and similar tracking technologies are, how we use them on the Platform, and the choices you have regarding their use.

This Cookie Policy should be read alongside our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information. By using the Platform, you acknowledge that you have read and understand this Cookie Policy.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used by website operators to make websites function, to improve efficiency, and to provide reporting information. Cookies allow a website to recognize your device and remember information about your visit.

In addition to cookies, we may use similar tracking technologies on the Platform, including:

• Web Beacons: Small graphic images embedded in web pages or emails that collect information about your visit or interaction with our communications.
• Local Storage: Browser-based storage that allows websites to store data locally on your device across sessions.
• Session Storage: Similar to local storage but cleared when your browser session ends.
• SDKs and Tracking Scripts: Third-party software development kits and scripts that collect usage and performance data.

For the purposes of this Cookie Policy, all such technologies are referred to collectively as "cookies."

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be switched off. They are usually set in response to your actions, such as logging in, completing forms, or setting your privacy preferences.

• User authentication and session management
• Security and fraud prevention tokens
• Load balancing and server routing
• Remembering your cookie consent preferences

3.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of the Platform. All information collected by these cookies is aggregated and anonymous.

• Page load times and performance metrics
• Error tracking and debugging information
• User flow and navigation analysis
• Feature usage and adoption rates

3.3 Functional Cookies

Functional cookies enable enhanced functionality and personalization on the Platform. If you do not allow these cookies, some or all of these features may not function properly.

• User interface preferences (e.g., language, layout)
• Saved settings and configurations within the Platform
• Remembering your login information across sessions (where permitted)

3.4 Targeting and Advertising Cookies

We may use targeting cookies to build a profile of your interests and deliver relevant content and communications. You may opt out of these cookies without affecting core Platform functionality.

• Interest-based content recommendations
• Retargeting and remarketing campaigns
• Measuring effectiveness of marketing communications

4. Specific Cookies and Technologies in Use

The following table describes the primary cookies currently in use on our Platform:

5. Third-Party Cookies

Some cookies on the Platform are set by third-party service providers that we have engaged to provide features or analyze Platform usage. These third parties may use cookies to collect information about your activity on our Platform and other websites. We do not control the placement or use of third-party cookies.

Our third-party service providers may include, but are not limited to:

• Analytics Providers (e.g., Google Analytics, Mixpanel)
• Authentication Providers
• Infrastructure Providers
• Customer Support Tools
• Marketing Platforms

6. Legal Basis for Using Cookies

• Consent: For performance, functional, and targeting cookies, we rely on your consent as the legal basis. You may withdraw consent at any time.
• Legitimate Interests: For certain analytics and security cookies that do not require consent under applicable law, we rely on our legitimate interest in maintaining the security, integrity, and functionality of the Platform.
• Legal Obligation: Some cookies may be set where necessary to comply with applicable legal or regulatory obligations.

7. Your Cookie Choices and Controls

7.1 Cookie Consent Banner

When you first visit the Platform, you will be presented with a cookie consent banner. You may accept all cookies, reject non-essential cookies, or customize your preferences by cookie category. You may change your preferences at any time by accessing the "Cookie Settings" link in the footer.

7.2 Browser Settings

Most web browsers allow you to control cookies through the browser's settings. You can set your browser to refuse all cookies, notify you when a cookie is sent, or delete cookies after each browsing session. Please note that restricting cookies may impact the functionality of the Platform.

7.3 Opt-Out of Analytics

To opt out of Google Analytics tracking across all websites, you may use the Google Analytics Opt-out Browser Add-on. To opt out of other third-party analytics services, please refer to those providers' opt-out mechanisms.

7.4 Do Not Track

Some browsers support a "Do Not Track" (DNT) signal. Our Platform does not currently respond to DNT browser signals. However, you may use the controls described above to manage your cookie preferences.

8. Cookie Retention Periods

• Session Cookies: These temporary cookies expire when you close your browser. They are used for essential session management and authentication.
• Persistent Cookies: These cookies remain on your device for a set period after the browser is closed. The duration varies by cookie type and purpose, generally ranging from 30 days to 24 months.

We regularly review and update the retention periods of our cookies to ensure they are no longer than necessary.

9. Special Considerations for Legal Professionals

Silent Witness provides AI-powered accident reconstruction and biomechanical analysis services primarily to legal professionals. If you access the Platform in a professional legal capacity, please be aware of the following:

• Confidentiality: We recommend that legal professionals review their firm's policies regarding the use of third-party technology platforms and any obligations related to client confidentiality before uploading case materials.
• Case Data: The Platform processes accident scene photographs, crash data, and related materials. While cookies themselves do not contain case data, session identifiers stored in cookies may be associated with submitted case information in our backend systems.
• Jurisdiction: Cookie consent requirements vary by jurisdiction. Law firms operating in the European Union, California, or other regulated jurisdictions should ensure compliance with applicable data protection laws.

10. Jurisdiction-Specific Rights

10.1 European Economic Area, UK, and Switzerland (GDPR)

If you are located in the EEA, UK, or Switzerland, you have the following rights:

• Right to withdraw consent at any time
• Right to access personal data collected via cookies
• Right to erasure of personal data collected via cookies
• Right to object to processing based on legitimate interests
• Right to lodge a complaint with your local supervisory authority

10.2 California Residents (CCPA/CPRA)

If you are a California resident, the CCPA and CPRA provide you with specific rights:

• Right to Know: What personal information is collected through cookies and how it is used.
• Right to Delete: You may request deletion of personal information collected via cookies.
• Right to Opt-Out: We do not sell personal information. You may opt out of sharing via Cookie Settings or a Global Privacy Control (GPC) signal.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make material changes, we will update the Effective Date at the top of this document and, where required by law, seek your renewed consent.

12. Contact Us

If you have questions, concerns, or requests related to this Cookie Policy or our use of cookies, please contact us:

We aim to respond to all inquiries within 30 days of receipt.